The English used in this article or section may not be easy for everybody to understand. (April 2012)
The experience economy is the intangible service economy that customers experience directly. In moral purchasing, Natural Capitalism and other theories of how consumers make choices, they are actually choosing experiences or comprehensive outcomes of their choices. For instance to buy local is to choose a whole experience of local suppliers, such as in a farmers market or Slow Food, that is quite different than the experience associated with factory food or fast food.