User:Umarnla/Security guard

A security guard (also known as a security inspector, security officer, or protective agent) is a person employed by a government or private party to protect the employing party's assets (property, people, equipment, money, etc.) from a variety of hazards (such as waste, damaged property, unsafe worker behavior, criminal activity such as theft, etc.) by enforcing preventative measures. Security guards do this by maintaining a high-visibility presence to deter illegal and inappropriate actions, looking (either directly, through patrols, or indirectly, by monitoring alarm systems or video surveillance cameras) for signs of crime or other hazards (such as a fire), taking action to minimize damage (such as warning and escorting trespassers off property), and reporting any incidents to their clients and emergency services (such as the police or paramedics), as appropriate.

Security officers are generally uniformed to represent their lawful authority to protect private property. Security guards are generally governed by legal regulations, which set out the requirements for eligibility (e.g., a criminal record check) and the permitted authorities of a security guard in a given jurisdiction. The authorities permitted to security guards vary by country and subnational jurisdiction. Security officers are hired by a range of organizations, including businesses, government departments and agencies and not-for-profit organizations (e.g., churches and charitable organizations).

Until the 1980s, the term watchman was more commonly applied to this function, a usage dating back to at least the Middle Ages in Europe where there was no form of law enforcement. This term was carried over to North America where it was interchangeable with night-watchman (e.g., security guard) until both terms were replaced with the modern security-based titles. Security officers are sometimes regarded as fulfilling a private policing function.

Functions and duties

Many security firms and proprietary security departments practice the "detect, deter, observe and report" method. Security officers are not required to make arrests, but have the authority to make a citizen's arrest, or otherwise act as an agent of law enforcement, for example, at the request of a police officer or a sheriff.

A private security officer's responsibility is protecting their client from a variety of hazards (usually in the form of criminal acts). Security personnel enforce company rules and can act to protect lives and property, and they sometimes have a contractual obligation to provide these actions. In addition to basic deterrence, security officers are often trained to perform specialized tasks such as arrest and control (including handcuffing and restraints), operate emergency equipment, perform first aid, CPR, take accurate notes, write detailed reports, and perform other tasks as required by the client they are serving. All security officers are also required to go through additional training mandated by the state for the carrying of weapons such as batons, firearms, and pepper spray (e.g. the Bureau of Security and Investigative Services in California has requirements that a license for each item listed must be carried while on duty). Some officers are required to complete police certification for special duties. The number of jobs is expected to grow in the U.S., with 175,000 new security jobs expected before 2016. In recent years, due to elevated threats of terrorism, most security officers are required to have bomb-threat training and/or emergency crisis training, especially those located in soft target areas such as shopping malls, schools, and any other area where the general public congregate. One major economic justification for security personnel is that insurance companies (particularly fire insurance carriers) will give substantial rate discounts to sites which have a 24-hour presence. For a high risk or high-value property, the discount can often exceed the money being spent on its security program. Discounts are offered because having security on site increases the odds that any fire will be noticed and reported to the local fire department before a total loss occurs. Also, the presence of security officers (particularly in combination with effective security procedures) tends to diminish "shrinkage", theft, employee misconduct, and safety rule violations, property damage, or even sabotage. Many casinos hire security officers to protect money when transferring it from the casino to the casino's bank.

Security personnel may also perform access control at building entrances and vehicle gates; meaning, they ensure that employees and visitors display proper passes or identification before entering the facility. Security officers are called upon to respond to potential hazards (such as broken lights or doors, disturbances, lost persons, minor injuries, etc.) and to assist in serious emergencies (medicals, fires, crime, etc.) by securing the scene to prevent further loss or damage, summoning emergency responders to the incident, helping to redirect foot traffic to safe locations, and by documenting what happened on an incident report to give their client an idea of how to prevent similar situations from occurring. Armed security officers are frequently contracted to respond as law enforcement until a given situation at a client location is under control and/or public authorities arrive on the scene.

Patrolling is usually a large part of a security officer's duties, as most incidents are prevented by being looked for instead of waiting for them to occur. Often these patrols are logged by use of a guard tour patrol system, which require regular patrols. Until recently the most commonly used form used to be mechanical clock systems that required a key for manual punching of a number to a strip of paper inside with the time pre-printed on it. But recently, electronic systems have risen in popularity due to their lightweight, ease of use, and downloadable logging capabilities. Regular patrols are, however, becoming less accepted as an industry standard, as it provides predictability for the would-be criminal, as well as monotony for the security officer on duty. Random patrols are easily programmed into electronic systems, allowing greater freedom of movement and unpredictability. Global positioning systems are beginning to be used because they are a more effective means of tracking officers' movements and behavior.

Personnel

Although security officers differ from police officers, military personnel, federal agents/officers, and the like, Australia and the United States have a growing proportion of security personnel that has former police or military experience, including senior management personnel. On the other hand, some security officers, young people, in particular, use the job as a practical experience to use in applying to law enforcement agencies.

Types of personnel and companies

A security officer protecting the entrance to an apartment building, and managing the parking of cars in Haikou, Hainan Province, China. Security personnel are classified as one of the following:

• "In-house" or "proprietary" (i.e. employed by the same company or organization they protect, such as a mall, theme park, or casino); formerly often called works police or security police in the United Kingdom.
• "Security supervisor", meets with clients and employees as necessary to ensure client and employee satisfaction.
• "Scheduler", Security Officer assignment and strategic scheduling resulting in client satisfaction, employee retention and cost maintained within District financial plans.
• "Human Resources Manager", effective delivery of human resources services such as employment, employee/labor relations, compensation, benefits administration, training and development, workers’ compensation, and audit compliance. Maintains and implements corporate policies and programs related to employment.
• "Client Service Manager", promotes financial growth for the District by ensuring client retention, Security Officer retention, and support for the development of new business.
• "Client Service Supervisor", provides security services for designated clients resulting in customer satisfaction, Security Officer retention, and financial growth for the District. Provides service in a large and complex area.
• "Contract", working for a private security company which protects many locations.
• "Public Security", a person employed or appointed as an (usually armed) security officer by a government or government agency.
• "Private Police Officers", or "Special Police".
• "Private Patrol Officers", vehicle patrol officers that protect multiple client premises.
• "Parapolice", aggressive firms that routinely engage in criminal investigation and arrest.

Industry terms for security personnel include: security guard, security officer, security agent, safety patrol, private police, company police, security enforcement officer, and public safety. Terms for specialized jobs include Usher, bouncer, bodyguards, executive protection agent, loss prevention, alarm responder, hospital security officer, mall security officer, crime prevention officer, patrolman, private patrol officer, and private patrol operator. Cash in transit van with a crew of security guards in Guangzhou, China State and local governments sometimes regulate the use of these terms by law—for example, certain words and phrases that "give an impression that he or she is connected in any way with the federal government, a state government, or any political subdivision of a state government" are forbidden for use by California security licensees by Business and Professions Code Section 7582.26. So the terms "private homicide police" or "special agent" would be unlawful for a security licensee to use in California. Similarly, in Canada, various acts specifically prohibits private security personnel from using the terms Probation Officer, law enforcement, police, or police officer.

Alberta and Ontario prohibit the use of the term Security Officer, which has been in widespread use in the United States for many decades. Recent changes to the act have also introduced restrictions on uniform and vehicle colours and markings to make private security personnel clearly distinctive from police personnel. Some sources feel that some of these restrictions are put in place to satisfy the Canadian Police Association. Specialized VIP security guard services and companies are in high demand and are defined by their ability to protect celebrities and executives during times of unrest. There is a marked difference between persons performing the duties historically associated with watchmen and persons who take a more active role in protecting persons and property. The former, often called "guards", are taught the mantra "observe and report", are minimally trained, and not expected to deal with the public or confront criminals.

The latter are often highly trained, sometimes armed depending on contracts agreed upon with clientele, and are more likely to interact with the general public and to confront the criminal element. These employees tend to take pride in the title "Security Officer" or "Protection Officer" and disdain the label of "guard". Security jobs vary in pay and duties. There is sometimes little relationship between duties performed and compensation, for example some mall "security officers" who are exposed to serious risks earn less per hour than "industrial security guards" who have less training and responsibility. However, there are now more positions in the security role that separate not just the titles, but the job itself. The roles have progressed and so have the areas for which security people are needed. The term "agent" can be confusing in the security industry because it can describe a civil legal relationship between an employee and their employer or contractor ("agent of the owner" in California PC 602), and also can describe a person in government service ("Special Agent Jones of the Federal Bureau of Investigation".) The title "agent" can be confused with bail enforcement agents, also known as "bounty hunters", who are sometimes regulated by the same agencies which regulate private security. The term "agent" is also used in other industries, such as banking agents, loan agents and real estate agents. Security agents are often employed in loss prevention and personal or executive protection (bodyguards) roles. They typically work in plainclothes (without a uniform), and are usually highly trained to act lawfully in direct defense of life or property.

Security officers are private citizens, and therefore are bound by the same laws and regulations as the citizenry they are contracted to serve, and therefore are not allowed to represent themselves as law enforcement under penalty of law.